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RESPONSIBLE GAMBLING · 18+

Responsible gambling at MatBet: personal limits and risks

Licence statusNOGA · Active•Personal limits · support · 18+

If you are chasing losses or finding it hard to stop, stop gambling and seek support: gambling can lead to financial loss and harm everyday life.

matbetcasinos.com, a publisher separate from the operator, provides this page's information about personal limits, MatBet rules and support resources.

Age and risk of losing money

MatBet rules allow participation from age 18. Do not let minors use your gambling account; keep your login details where they cannot access them.

Gambling should not become a way to earn income, pay bills or clear debt.

Do not use borrowed money or funds needed for housing, food and other essential expenses to place bets.

Wanting to win back losses, hiding spending or gambling during time set aside for work or loved ones are reasons to stop. You do not have to wait for the consequences to worsen before seeking help.

Personal limits

Decide your spending and time limits in advance, and stop when you reach them. Include your total gambling spending, including deposits on other platforms.

Record your spending to see the total. Do not raise your chosen limit after a loss. If it is hard to keep to your limits, take a complete break and seek help.

Limits and self-exclusion at MatBet

MatBet rules as of 26–27 September 2026 mention self-restriction and deposit limits; distinguish these rules from a specific feature in the current interface.

What each measure means

A deposit limit caps funding over a set period but does not set a maximum loss: you can also lose money already in your balance.

Self-exclusion is a request to restrict access to gambling. Before applying, confirm the duration, scope and terms with the operator; do not assume one restriction blocks every platform.

If you are offered account closure or deletion, state clearly that you want to stop gambling and ask whether the process prevents you from regaining access.

How to confirm current terms

Start with the latest responsible gambling rules and your account settings to check which restrictions are available to you before depositing again.

  1. Find the operator's rules on limits and self-exclusion. Compare them with the settings available in your account.
  2. For a deposit limit, confirm the amount, calculation period, effective date and terms for changing it.
  3. For self-exclusion, ask how long it lasts, which types of gambling and accounts it covers, and how it ends.
  4. If there is no clear guidance, contact the operator through chat or email [email protected]to ask how to proceed.
  5. Keep the response and confirmation that the restriction has been applied. Until then, make no new bets or deposits.

Contacting support helps clarify the terms. It does not promise an immediate block. Do not treat a sent message as confirmation that self-exclusion is already in force.

Do not continue gambling while you wait for a reply. Sign out of your account. Discuss with someone close to you what support could help you maintain the break.

Where to get help

Before contacting a support service, check which countries it serves, its languages and its terms.

  • GamCare: information in Russian provides support information for people affected by gambling harm and their loved ones. The organization's main services focus on residents of England, Scotland and Wales.
  • GambleAware offers information about risks, self-assessment tools and ways to find support in the United Kingdom.

If you live elsewhere, check whether a service is available to you and contact a local gambling harm support service. The language of this page does not establish your country or access to services.

Contact the publisher

For an error or inaccurate wording on this page, use the editorial contact page. The publisher does not manage gambling accounts. Send questions about account restrictions to the operator.

Information about other sections is on the MatBet home page.

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